Seamless AI-to-Human Call Handoff
What Is AI Call Transfer Technology?
Now AI can transfer the call to the Human as well on the configured number
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Explore the
agentic process
Get StartedCreate Agent
Configure an AI voice agent with conversation logic, goals, and rules specific to the use case.
Deploy Agent
Deploy the AI Voice agent to handle live calls automatically across inbound or outbound workflows.
Monitor & Improve
Track conversations, outcomes, and performance metrics to continuously optimize results.
Meet Your AI Agent

Frequently Asked Questions
The AI knows to transfer a call when it detects specific keywords, phrases, or customer requests to speak with a human.
Yes, you can easily configure the preferred destination number for each AI agent in the dashboard.
Yes, the AI handles the handoff smoothly, ensuring the caller remains connected while the transfer is initiated.
No, once the human agent picks up, the AI gracefully exits the call to allow for private human-to-human conversation.
You can set up fallback logic, such as returning the call to the AI or prompting the caller to leave a message.
Yes, using conditional routing, AI can transfer callers to different departments based on their specific needs.
Yes, the call transfer feature is fully supported for both inbound and outbound AI voice interactions.
Yes, via CRM sync or live notes, the human agent can see the call transcript before or during the transfer.
No, there are no limits on the number of transfers your AI agents can facilitate.
Yes, the transfer logic is independent of the spoken language and works across all 50+ supported languages.