How can we help you?
Welcome to the Salesix Help Center. Explore our step-by-step tutorials to master every feature and scale your AI voice automation.
Get Started
Learn how to jumpstart your journey with Salesix AI automation.
Analytics
Monitor performance and gain insights from your AI interactions.
Settings
Configure your personal and workspace preferences.
Profile & Password
Update your personal information and maintain account security with strong passwords.
Integration
Connect your Google Account to enable automated email sending, real-time calendar availability checks, and seamless campaign workflows.
Billing & Plans
Manage your subscription, view invoices, and upgrade your plan as your business grows.
KYC Verification
Complete the mandatory Know Your Customer process to enable advanced telephony features.
Agent Studio
The powerhouse where you build and refine your AI voice agents.
Create Voice Agent
Start from scratch or use our intuitive builder to define the personality and behavior of your agent.
Voice Agent Templates
Choose from industry-specific templates optimized for healthcare, banking, sales, and more.
Language & Voice Selection
Select from 50+ languages and dozens of high-quality, human-like voices to match your brand identity.
LLM Models Selection
Choose the brain behind your agent - from fast, efficient models to deep, creative reasoning engines.
Advanced Settings
Fine-tune latency, temperature, and specific guardrails to ensure consistent agent performance.
Welcome Message
Craft the perfect first impression with professional, context-aware greeting messages.
Test Calls
Instantly test your agent's responses in our sandbox environment before going live.
Cost Calculations
Visualize real-time per minutes cost estimations based on your agent's configuration.
Knowledge Base
Feed your AI agents with the right information.
Phone Numbers
Secure dedicated lines for your inbound and outbound operations.
Purchase Number
Search for and acquire local or toll-free numbers across different regions.
Release Number
Learn how to release numbers you no longer need to manage your costs effectively.
Cost Explanation
Understand how phone number monthly rental costs vary based on your selected Salesix subscription plan.
Campaign
Scale your reach with automated inbound and outbound campaigns.
Create Inbound/Outbound Campaign
Set up high-scale voice campaigns for lead generation, reminders, or support.
Contact Data Management
Securely upload and manage your contact lists for targeted outbound reach.
Campaign Settings
Configure concurrency, retry logic, and fallback behaviors for maximum efficiency.
Schedule & Launch
Set specific time windows for your campaigns and launch with a single click.
Campaign Estimation
Get predictive insights into campaign duration and total costs before starting.
Call Logs
Detailed visibility into every interaction your AI agents have.
Call Log List & Filters
Easily search through call history using filters for date, status, agent, and more.
Recording & Transcription
Listen to high-quality recordings and read full, time-stamped transcriptions of every call.
Executive Summary & Metrics
Get AI-generated summaries of call outcomes and detailed performance metrics at a glance.
Cost & History
Track the exact cost of each call and view the interaction history for specific contacts.