Analytics
Create Custom Chart Widgets
Drag and drop metrics like call volume, success rate, and average handle time to create personalized dashboards.
Real-time Insights
Our analytics dashboard is fully customizable, allowing you to focus on the metrics that matter most to your business.
Configuration Steps
- 1
Navigate to the Analytics tab in the dashboard.
- 2
Click Add Widget to open the widget library.
- 3
Select your desired metrics (e.g., Success Rate, Cost per Call).
- 4
Choose a visualization style (Bar, Line, or Pie chart).
- 5
Save your dashboard configuration.