Agent Studio
Welcome Message
Craft the perfect first impression with professional, context-aware greeting messages.
First Impressions
The welcome message is the first thing a customer hears. Make it count.
Crafting the Message
- 1
Define a core greeting that establishes identity.
- 2
Use CRM variables for personalized greetings.
- 3
Set fallback greetings for unknown callers.
- 4
Test the timing and delivery of the greeting.