Knowledge Management
Power your AI agents with business-specific knowledge by uploading and managing various document formats.
Knowledge Base Integration
- 1
Upload multiple files in various formats including .PDF, .doc, .docx, .csv, .xls, .xlsx, .txt, and .md.
- 2
The AI Agent will process these documents in advance to power its communication with your business-specific knowledge.
- 3
Instantly transform static documents into active training data to make your AI Voice Agents more intelligent and context-aware.
File Management & Maintenance
- 1
Maintain an up-to-date knowledge library by easily performing Upload, Download, and Delete actions on your documents.
- 2
Review your list of processed files to ensure the agent has access to the most recent information.
- 3
Manage your data effectively to keep the AI agent powered with relevant and updated business information.
Summary
A well-maintained Knowledge Base is the backbone of an intelligent AI agent. By providing your agent with accurate, up-to-date documents, you ensure that every interaction is grounded in your professional business logic and domain expertise.