Phone Numbers
Release Phone Number
Safely decommission numbers you no longer require while understanding the recovery window.
Decommissioning & Recovery
- 1
Navigate to your Number List and click the Release button in the table actions for the target number.
- 2
Important: Once a number is released, it cannot be used in any active or future campaigns. Your campaign configurations will need to be updated with a new number.
- 3
After a release, there is a limited 7 Days Window to re-purchase the same number. After this period, the system cannot guarantee the number can be assigned to your account again.
Summary
Releasing a number is permanent for active campaigns. Ensure you've reviewed your campaign dependencies before confirming a release.